Privacy Statement

Your privacy is very important to InterContinental™ Hotels Group. To help protect your privacy, we adhere to the following guidelines:

This web site will explicitly ask when it needs information that personally identifies our customers or allows it to contact our customers ("Personal Information"). When possible, this web site will provide our customers with the means to make sure that Personal Information is correct and current.

This web site and its service providers use Personal Information to operate the sites, provide services, and to inform our customers of new features, services, and products. This web site may also carefully select other companies to send our customers information about their products or services (a "Secondary Use").

If this web site intends to use Personal Information for a Secondary Use, we will not do so until we have provided our customers with an opportunity to affirmatively select such service.
This web site may disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to (a) comply with applicable law or with legal process served on InterContinental™ Hotels Group or the site; (b) protect and defend the rights or property of InterContinental™ Hotels Group or this site, and (c) act under exigent circumstances to protect the personal safety of users of InterContinental™ Hotels Group hotels, the site, or the public.

If at any time a customer believes that this web site has not adhered to these principles, please notify our Hotel by e-mail at info@holidayinnbrentford.co.uk, and we will use all commercially reasonable efforts to promptly determine and correct the problem.

Our customers should also be aware that information and data may be automatically collected through the standard operation of our internet servers and through the use of "cookies". "Cookies" are small text files a web site can use to recognize repeat users, facilitate the user's ongoing access to and use of the site and allow a site to track usage behavior and compile aggregate data that will allow content improvements and targeted advertising. Cookies are not programs that come onto a system and damage files. Generally, cookies work by assigning a unique number to each customer that has no meaning outside the assigning site. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows a customer to deny or accept the cookie feature; however, you should note that cookies may be necessary to provide customers with certain features (e.g., customized delivery of information) available on this web site.

Service Marks

The following are some of the service marks owned by InterContinentalTM Hotels Group, Inc., its subsidiaries or affiliates: Holiday Inn®, Crowne Plaza®, Holiday Inn Express® in the Americas, Express by Holiday InnSM in Europe, the Middle East, Africa and Asia Pacific, Holiday Inn Select®, Holiday Inn Garden CourtSM, Holiday Inn SunSpree® Resort, Staybridge Suites® by Holiday Inn®, Holiday Inn Family SuitesSM Resort , Holidex®, Priority Club®, InterContinental®, Forum®, and InterContinental®Ambassador. Centra® in Canada and Mexico; CentraSM in the U.S.; ParkroyalSM in the U.S. and Canada; Parkroyal® in Mexico.

Agreement between the customer and Splendid Hotel Group

This Web site is offered to you, the customer, conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of this Web site constitutes your agreement to all such terms, conditions, and notices. All content of this website is copyright to Holiday Inn Brentford and its subsidiaries, affiliates and/or its suppliers, High Street, Brentford Middlesex TW8 8JZ . All rights reserved.

External Websites

Our site may contain links to other third party websites over which we have no control. We cannot therefore have any responsibility in relation to the accuracy, completeness or quality of the information contained on those websites. The inclusion of hyperlinks to such Web sites does not imply any endorsement of the material on such Web sites or any association with their operators.

Liability Disclaimer

Holiday Inn Brentford does not warrant the accuracy or completeness of the information, text, graphics, links or other items contained within the materials, or the programs, policies or other information described in the materials, at any time without notice and makes no commitment to update the materials.